Terms and Conditions
- AutoGo Transport (a transportation brokerage) agrees to offer the customer’s automobile to a DOT authorized, licensed, fully insured automobile transporter and to act as the liason between the customer and the transporter before and during transport.
- The customer shall provide alternate contacts in case of delay for whatever reason at either pickup or delivery. The customer shall designate a person to act as their agent at the point of pickup and/or delivery if for any reason they are unavailable. AutoGo will not be responsible for tow charges, yard charges, or re-delivery charges incurred due to customer’s inability to provide alternate contacts.
- While every effort will be made to meet the customer’s requested scheduling, no guarantee of pickup or delivery date can be made, expressed or implied. Delays may occur due to carrier schedules, mechanical failure, inclement weather, and unforeseen circumstances. If the customer insists on pickup or delivery on a specific date, AutoGo reserves the right to contract with a local tow company to pick up, hold, and/or deliver the vehicle to meet the customer,s requested schedule, and the customer agrees to pay for this additional service at actual cost. See paragraph 2.
- The customer agrees to make full disclosure to AutoGo regarding operational status of the vehicle prior to finalizing this agreement. If the customer’s vehicle is unable to be driven on and off the transport under its own power, if vehicle’s brakes are insufficient to stop the vehicle, or if for any reason the vehicle is found to be INOPERABLE, a minimum charge of $125 will be added at customer’s expense, no exceptions. Transporter’s minimum INOPERABLE fees may be greater and will apply if warranted.
- Additional terms and conditions apply to the transporter and appear on the Bill of Lading/Condition Report. The customer and his agents agree to fully inspect the vehicle at both pickup and delivery, and annotate any and all damages on the carrier’s Bill of Lading/Condition Report BEFORE the driver leaves. Any claims for damages not annotated on the Condition Report WILL NOT BE HONORED! INSPECT YOUR CAR COMPLETELY! AutoGo will not be responsible for any damages. All claims for in transit damage must be addressed to the tranporter. See paragraph 5.
- “Door-to Door” Service means the truck will get as close to the stated address as is legally and safely possible. Customer and his agents agree to meet the truck at a large parking lot for pickup and/or delivery if requested by the transporter.
- AutoGo assumes no responsibility for auto rental (for delays, damage, or accident).
- Customer agrees that the vehicle is free of contents. Absolutely No firearms, alcohol, hazardous materials, contraband, household goods, or illegal substances may be in the vehicle. Vehicles are subject to inspection by the DOT and/or State Police.
- Customer agrees that giving his shipping information and/or credit card number to AutoGo via telephone constitutes verbal authorization to proceed and all terms and conditions will apply.
- Customer is free to cancel this order without penalty as long as a transporter has not been assigned and/or no services have been rendered. Customer agrees to pay $50 for cancellation after a carrier has been contracted by AutoGo.
- All subrogation, litigation, or legal action against AutoGo must have right of venue in the state of Arizona, Pima County.
